Under the direct authority of the Director of Operations and the Head of the Product Assurance and Safety Department (TEC-Q), the Head of the Product Assurance and Safety Office is responsible for the implementation, maintenance and improvement of the OPS Quality Management System/Information Security Management System (QMS/ISMS) and the PA&S function in projects, operations and Programmes of the Directorate. In addition, the office is responsible for ESOC Business Continuity Plan definition and implementation.

The Head of the Product Assurance and Safety Office is assigned as integrated support from the Directorate of Technology, Engineering and Quality (D/TEC).

Field(s) of activity for the internship

Topic of the internship: Improvement of collection and display of performance and effectiveness indicators

Your work will improve measurement and graphical representation of indicators collected from space mission operations and space element engineering. We address two families of indicators: performance indicators (on the behaviour of the operated systems), effectiveness indicators (on the execution of the processes carried out by the staff).

We have a tool (named STAR) developed by previous students which is querying records from a database and representing the statistical results in various charts. The tool needs improvement to:

1. Expand the measurements of indicators;
2. Verify the correctness of algorithms and adequacy to database records;
3. Facilitate its usage;
4. Update of used libraries when needed.

STAR is written in PHP (8.2.0), is built under the framekow Lavarel (10.2.0), interacts with Maria DB and is hosted in Docker.

By improving STAR you will learn about the processes implemented for space operations and all relevant statistics measuring the quality of systems and activities.

You must be a university student, preferably in your final or second-to-last year of a university course at Master’s level and you need to remain enrolled at your University for the entire duration of the internship.

Additional requirements

The working languages of the Agency are English and French. A good knowledge of one of these is required. Knowledge of another Member State language would be an asset.

Knowledge and background in Computer Science is mandatory. Knowledge of PHP, Maria DB and Docker is an essential condition for the internship.